Retroactive Sale Policy
It sucks buying right before a sale. Let us help out with that!
We recognise that buying right before a sale drops really stings. So, we're implementing a policy that will retroactively apply the sale discount to our loyal followers.
If you purchased an item 4 calendar days (AEST) before a sale drops, you will receive a gift card of the price difference as long as:
1. The product is part of the sale
2. It's base kit is in stock when the sale drops
3. You contact support up within a week of the sale starting (AEST)
If this affects you, please reach out to support by submitting a ticket below. Please also bear in mind when sales happen support and shipping times will extend to longer than usual.
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